Cisco Prime Collaboration Provisioning License

Cisco Prime Collaboration Provisioning License

Prime Collaboration Provisioning

Cisco Prime Provisioning helps accelerate consistent and reliable service deployments by providing automated resource management and rapid profile-based provisioning spanning the entire network, from access all the way to the core.

Product Overview

The convergence of networks and services has created significant operational challenges for service providers and enterprises. Disjointed management tools that call for manually intensive configuration and provisioning tasks can no longer scale to cost-effectively support hundreds of thousands of service instances of varying requirements across the network. Furthermore, the lack of intelligent management can complicate and slow down the speed of service deployments.

Cisco Prime Provisioning addresses these challenges by utilizing extensive automation capabilities in design, provisioning, and diagnosis of network services – helping service providers accelerate reliable service deployments supporting Carrier Ethernet and Multiprotocol Label Switching (MPLS) networks. Operators can provision services more rapidly by automating core processes using predefined policies (Figures 1 and 2). In addition, Cisco Prime Provisioning provides innovative capabilities for planning and provisioning for Cisco MPLS Traffic Engineering (MPLS-TE)-enabled routers.

Cisco Prime Provisioning is available as a standalone product or as a component of the Cisco Prime Carrier Management suite of applications that greatly simplifies the design, provisioning, and management of carrier-grade networks. It is also available as part of a service fulfillment offering together with Cisco Prime Order Fulfillment. This offering provides fulfillment of multiservice, multidomain, and multivendor services as well as Agile Business Architectures (ABA).

Figure 1. Cisco Prime Provisioning Service Request Manager

Cisco Prime Provisioning Service Request Manager

Figure 2. Cisco Prime Provisioning Service Request State and Operation

Cisco Prime Provisioning Service Request State and Operation

Features and Benefits

Cisco Prime Provisioning provides service providers and enterprises requiring carrier-grade networks with key capabilities for the activation and assurance of Layer 3 and Layer 2 VPNs, Any Transport over MPLS (AToM), and Carrier Ethernet services.

Layer 2 VPN and Carrier Ethernet management: Cisco Prime Provisioning accelerates the deployment of Layer 2 VPNs and Carrier Ethernet services through automated provisioning. Deployments are validated through automated service configuration and functional audits for Carrier Ethernet VPNs, AToM VPNs, Radio Access Network (RAN) Backhaul, and MPLS Transport Profile (MPLS-TP) networks.

MPLS Layer 3 VPN management: Cisco Prime Provisioning makes service activation quick and predictable by automating the provisioning, configuration, and functional audits of MPLS Layer 3 VPNs using predefined service profiles.

MPLS Traffic Engineering management: Cisco Prime Provisioning helps meet stringent service-level agreement (SLA) requirements for voice and video traffic by providing an optional solution for managing the configuration of Cisco MPLS Traffic Engineering tunnels including:

  • Autoroute Announce
  • Auto-Bandwidth
  • DiffServ-Aware Traffic Engineering
  • Fast Reroute (FRR)

Cisco Prime Provisioning Traffic Engineering management computes and configures primary tunnels to meet user-specified constraints and computes FRR bypass tunnels for network element protection (node, links, or shared-risk link groups [SRLGs]), helping to ensure connectivity and bandwidth.

MPLS-TP management: Cisco Prime Provisioning significantly reduces the complexity and time to provision MPLS-TP-based services by discovering MPLS-TP-enabled devices as well as calculating and visually displaying the working and protected paths in the network. The design, path calculation, and the provisioning and audit of MPLS-TP tunnels are provided through a single automated process (Figure 3).

Figure 3. Cisco Prime Provisioning MPLS-TP Path Calculation and Provisioning

Cisco Prime Provisioning MPLS-TP Path Calculation and Provisioni

Asynchronous device updates: Cisco Prime Provisioning accelerates the time to market of new services through asynchronous device updates, providing day-1 support of new or enhanced devices. The new extensible Cisco Prime Provisioning provisioning engine helps enable the rapid development and distribution of device support without the need for software upgrades.

Integration to operations support systems: Cisco Prime Provisioning APIs facilitate the integration with service provider operation support systems (OSSs) such as Cisco Info Center and IBM Tivoli Netcool. These APIs, using an HTTP/HTTPS/Simple Object Access Protocol (SOAP) request/response system interface, provide a mechanism for inserting, retrieving, updating, and removing data from Cisco Prime Provisioning.

Multivendor provisioning: Cisco Prime Provisioning is extensible and customizable, and can be extended for provisioning of third-party devices for the services described in this document. Cisco Advanced Services can assist in creating the required extensions and customizations.

Cisco Prime Collaboration 12

Deliver superior end-user quality of experience and lower operating expenses with simplified, unified management across voice and video collaboration networks

Enterprise networks are undergoing continuous transformation as organizations invest in next-generation collaboration technologies with integrated voice and video deployments. IT departments must be empowered to effectively manage this transformation and the lifecycle of these networks, services, endpoints, and collaboration architectures. They also must meet demands from end users for anywhere, anytime network access with a consistent high quality of service. At the same time, these organizations are under increasing pressure to reduce operating expenses and optimize limited resources.

Traditional siloed management tools have made it difficult for collaboration network operators to quickly and effectively troubleshoot problems, provision new users, and make changes. The result is collaboration network management operations that are complex, manual, error-prone, and inefficient.

Cisco Prime Collaboration addresses these challenges by providing simplified, unified management for voice and video networks. The solution helps ensure a superior end-user quality of experience, lowers operating expenses, and allows enterprises to extract the full value from their unified communications and collaboration technology investment.

Cisco Prime Collaboration overview

Cisco Prime Collaboration removes management complexity and provides automated, accelerated provisioning, real-time monitoring, proactive troubleshooting, and long-term trending and analytics. The solution delivers a premier operations experience through an intuitive user interface and optimized operator methodology, including automated workflows that ease implementation and ongoing administration. Cisco Prime Collaboration is made up of three functional modules; Provisioning, Assurance and Analytics.


Features of the Provisioning module include automated processes for Cisco® Unified Communications and Cisco TelePresence “day-1” initial deployments and for “day-2” Moves, Adds, Changes, and Deletions (MACDs). In addition, an automatic service provisioning function allows the Provisioning server itself to add a new user and, based on company policies and location, automatically provision the new user’s common services. An intuitive user interface provides a single view of an end user and the end user’s services (Figure 1) as well as a consolidated view of end users across the organization. With these capabilities, Cisco Prime Collaboration significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses. By significantly simplifying MACDs, the solution also facilitates delegation of these tasks, allowing organizations to optimize IT resources and further reduce total cost of ownership.

Figure 1. User services view

User services view


Cisco Prime Collaboration provides efficient, integrated service-assurance management through a single, consolidated view of the Cisco voice and video collaboration environment. Management capabilities include continuous, real-time monitoring and advanced troubleshooting tools for Cisco Unified Communications and Cisco TelePresence systems, including the underlying transport infrastructures, as seen in Figure 2.

Figure 2. System view

System view

Cisco Prime Collaboration proactively notifies operators of problems and facilitates speedy resolution through proactive fault detection and rapid isolation, using purpose-built diagnostic tools. The solution allows operators to view end-to-end session paths over Cisco and third-party devices. On Cisco routers, it displays memory and CPU statistics that could indicate problems affecting session quality (Figure 3). As a result, Cisco Prime Collaboration expedites operator resolution of service-quality concerns before they affect end users, for a superior end-user collaborative experience.

Figure 3. Video end-to-end session path troubleshooting view

Video end-to-end session path troubleshooting view

As an option to the Assurance module, Cisco Prime Collaboration Contact Center Assurance offers monitoring and diagnostics that help reduce costly Cisco Unified Contact Center Enterprise downtime and promote agent productivity (Figure 4).

Figure 4. Contact Center Assurance topology view

Contact Center Assurance topology view


The Analytics module provides historical reporting of Key Performance Indicators (KPIs) and enables IT network managers to analyze trends for capacity planning, resource optimization, and quality of service. The solution helps track adoption rates for collaboration technology in the network and provides metrics to help analyze how users are actually using the collaboration endpoints daily (Figure 5). It also provides insights into key usage trends for collaboration network resources. With one year’s worth of historical data, many options to thoroughly examine the reports, and easy report customization, Cisco Prime Collaboration provides actionable information to IT managers, planners, and executives, both onscreen and through scheduled email messages. This information simplifies the long-term planning process, informs you about ongoing technology investment decisions, and helps optimize the network configuration to improve end-user quality of experience.

Figure 5. Analytics technology adoption view

Analytics technology adoption view

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