Cisco TelePresence License

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  • Last updated on: 13 Feb 2020

Cisco TelePresence Server

 Get Business-Quality Conferencing

Give your employees business-quality, intuitive video conferencing with Cisco TelePresence Server. It works with Cisco Unified Communications Manager, Cisco TelePresence Management Suite, and Cisco TelePresence Conductor.

Easy Video Collaboration Licensing

Features and Capabilities

With TelePresence Server, anyone can join a meeting using video, audio, and content sharing, from any mobile, desktop, or room system, anywhere. People can meet the way they want—in one-on-one discussions; in personal, always-on meeting rooms; or in scheduled meetings.

You can expand your on-premises videoconferencing deployment to a hybrid premises-and-cloud model by extending meetings to Cisco WebEx Meeting Center users. Anyone can join the same meeting from a standards-based video or WebEx-equipped device.



Business-Quality, Highly Scalable Conferencing

Enjoy effective collaboration through video, audio, and content sharing for meetings that can include hundreds of participants. Enjoy a superior experience on any device using mobile, desktop, or room systems.

Intuitive, User-Selectable Layouts and In-Meeting Controls

A comprehensive range of controls and indicators helps you customize your meeting experience. Use them to define security controls, choose your favorite layout, and easily see who is in your meeting.


Flexible Deployment Options

You can choose between a virtualized setup on:

  • Cisco Business Edition platforms
  • Optimized Cisco UCS platforms, such as the new high-capacity Cisco Meeting Server 1000 and Multiparty Media 410v Blade Server

Or choose a dedicated hardware option, such as a Cisco Multiparty Media 300 Series appliance or the Cisco MSE 8000 chassis with the Multiparty Media 820 blade, for a high-capacity solution.

Use TelePresence Server to:

  • Extend video collaboration to all employees, from mobile-, desktop-, or room-based systems
  • Boost team productivity and effectiveness
  • Bring everyone together in always-available Collaboration Meeting Rooms
  • Unify collaboration system deployment with a single collaboration architecture
  • Cut costs and simplify provisioning and maintenance


Product Overview

Cisco TelePresence® Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx® clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

This scalable video conferencing bridge works with Cisco Unified Communications Manager. For midmarket and larger enterprise customers, it works with Cisco TelePresence Conductor to offer cost-efficient conferencing. It also works with Cisco TelePresence Management Suite for conference booking, conference scheduling, and resource management.

Cisco TelePresence Server benefits include:

  • A consistent user experience across mobile, desktop, and room-based video conferencing solutions
  • Flexible layouts, and views optimized for the capabilities of each device
  • An enhanced user experience with features including Cisco ActivePresence®layouts, ActiveControl in-meeting controls, and individual participant identifiers; and Cisco ClearPath for optimal video quality
  • The ability to elastically scale meetings beyond the capacity of a single Cisco TelePresence Server
  • Broader reach, by extending meetings to Cisco WebEx Meeting Center users
  • Highly cost-efficient and scalable conferencing

Cisco TelePresence Server is available as a virtualized application compatible with standard Cisco Unified Computing System (Cisco UCS®) servers, or can be deployed on dedicated hardware platforms.

Flexible licensing options enable customers to deploy Cisco TelePresence Server capabilities in the way that best suits their needs. Cisco TelePresence Server can be licensed on a per-host basis with Cisco Multiparty licenses. These licenses are available in the form of Personal Multiparty (named host) and Shared Multiparty (shared host) licenses (visit Alternatively, you can purchase screen licenses for a concurrent call-based model (traditional license model). Cisco Multiparty licenses are recommended and are held centrally on Cisco TelePresence Conductor, offering increased efficiency and redundancy. For further information about ordering, please refer to Table 9 later in this document.

A critical requirement for all customers is ensuring a high return on investment (ROI). Cisco TelePresence Server has a software upgrade path that enables customers to deploy new features as required, and with the cost-effective licensing model they can closely manage their investment while reaping the rewards of enhanced business agility, faster decision making, lower travel expenses, and increased employee productivity.

Designed to meet the needs of organizations from small businesses to global multinationals, Cisco TelePresence Server has a scalable architecture, enabling deployments to start small and increase scale as the business grows.

Cisco TelePresence Server is compatible with a range of hardware platforms, enabling customers to select the solution most suited to their needs:

  • Cisco TelePresence Server on Virtual Machine has been optimized to run on the Cisco Meeting Server 1000, as well as Cisco Business Edition 6000/7000. Cisco UCS and third-party specification-based server platforms are also supported.
  • Cisco TelePresence Server on Multiparty Media 310 and Multiparty Media 320 entry-level appliance solutions can be stacked to grow with the customer’s business video usage over the long term.
  • Cisco TelePresence Server on Multiparty Media 820 is a chassis-based platform that is ideal for large enterprises and service providers requiring a high-availability and highly scalable solution. Scalability is achieved by clustering up to two 820 blades as a single unit.


Benefits of Cisco TelePresence Server

  • A consistent, intuitive meeting experience for users with standards-based mobile, desktop, and immersive video systems.
  • The ability to extend meetings beyond the capacity of one server by cascading from server to server or to include Cisco WebEx Meeting Center users, extending the scale of meetings and enabling more people to join meetings.
  • Improved productivity: All users enjoy a high-quality experience, accessible from endpoints ranging from mobile devices running the Cisco Jabber®application to desktop or immersive systems. Remote and home workers can collaborate more effectively and decrease travel costs.



Table 1 lists the features of Cisco TelePresence Server.

Table 1. Cisco TelePresence Server Features

Design features●  Standards-based and compatible with major vendors’ video conferencing endpoints.●  Highly scalable to meet current and future organizational needs.

●  Provides participants with the best possible view for their endpoint.

●  Provides an easy-to-use and versatile management interface.

●  Designed to provide carrier-class levels of reliability and availability.

●  Compatible with a range of dedicated hardware platforms or Cisco UCS servers.

Application features●  Cisco TelePresence ActivePresence capability supports a full-screen, immersive view of the primary speakers with an overlay of others in the call. Designed to maximize the large-scale immersive experience, it is available on all ports.●  Cisco TelePresence ActiveControl allows users to see the participant lists and control conferences and layouts.

●  It supports single and multiscreen standards-based telepresence systems.

●  The server interworks with Polycom RPX and TPX telepresence systems while preserving the full Cisco ActivePresence view.

●  It integrates with Cisco TelePresence Management Suite and Cisco TelePresence Conductor.

●  Four layout families are provided for single-screen endpoints, including segment-switched Cisco ActivePresence capability.

●  Participants can dial in or can be called from the web interface.

Performance features●  Automatic Gain Control (AGC) is supported to adjust audio controls to help ensure a consistent experience.●  Support for Cisco ClearPath provides improved media resilience with lossy networks.

●  Up to Full HD transcoding for both video and content is supported for every participant.

●  Cisco TelePresence Universal Port technology is supported.

●  Video resolutions of 360p to Full HD are supported (up to 1080p30 or 720p60 frames per second [fps] at up to 6 Mbps per screen, including content with H.264).

●  Comprehensive high-definition (HD) audio is supported.

●  Advanced Encryption Standard (AES) encryption is supported.

●  Integrated Cisco TelePresence ClearVision technology provides resolution enhancement.


Product Specifications

Tables 2 through 4 list the technical specifications; video, network, and audio specifications; and network, management, and security specifications, respectively, of Cisco TelePresence Server.

Table 2. Technical Specifications

Product compatibility●  The server is standards-based and compatible with major vendors’ endpoints.
Universal transcoding and transrating●  The server can combine immersive, HD, standard-definition (SD), and 360p endpoints within the same virtual meeting.●  The server provides automatic audio and video transcoding along with transrating on all calls.

●  Each endpoint has its own decode and encode.

Content features●  Automatic content handover is supported.●  The server supports standard (4:3) and wide-screen (16:9) content.

●  Dual video is supported with H.239, Binary Floor Control Protocol (BFCP), or Auto Collaborate.

●  Picture in picture: Video and content are composed into the video stream.

●  Participants can have their own content transcoded at up to 1080p30 or WUXGA (1920 x 1200) at 27 fps.

Language support●  English is the standard language.


Table 3. Video, Network, and Audio Specifications

Bandwidth●  Up to 4 Mbps H.264 for each screen
Video standards●  H.261●  H.263

●  H.263+

●  H.263++

●  H.264

Video resolution●  From Quarter Common Intermediate Format (QCIF) up to 1080p (1920 x 1080) including interlaced CIF (iCIF) and interlaced Standard Interchange Format (iSIF)●  Aspect ratios: 4:3 and 16:9
Frame rates●  Up to 60 fps
Audio standards●  G.711●  G.722

●  G.722.1

●  G.723.1 (supported only on Cisco TelePresence Server MSE 8710)

●  G.728

●  G.729



●  Polycom Siren14/G.722.1 Annex C

Audio features●  Wideband audio mixing●  Ability to adjust endpoint audio gain through web interface


Table 4. Network, Management, and Security Specifications

Protocols●  H.3231●  BFCP

●  Network Time Protocol (NTP)

●  Session Initiation Protocol (SIP)

●  Telepresence Interoperability Protocol Version 8 (TIPv8)

●  H.235 (AES)1

●  H.239 (dual video)1

●  FTP1

●  Real-Time Transfer Protocol (RTP)


●  Secure HTTP (HTTPS)

●  Dynamic Host Configuration Protocol (DHCP) (supported only on the MSE 8710 and Multiparty Media 310 and 320)

Security features●  PIN-protected conferences●  Conference locking

●  Secure non-PC hardware and operating system

●  Transport Layer Security (TLS)

●  Secure Real-Time Transport Protocol (SRTP)

●  AES encryption, 128-bit key, and H.235 (H.235 only on MSE 8710)

System management●  An XML management API is available.●  All platforms are managed remotely using Cisco TelePresence Conductor.

●  The server offers full H.3231 (supported directly on the MSE 8710; other Cisco TelePresence Server platforms require Cisco TelePresence Video Communication Server [VCS] to interwork with H.323) and Session Initiation Protocol (SIP) decoding, which is supported on all platforms.

●  The server offers configurable event logs.

●  The server offers configuration backup to network.

●  The server offers the ability to perform secure upgrades through Ethernet.

Quality of service (QoS)●  The server provides configurable differentiated-services-code-point (DSCP) or type-of-service (ToS)/IP precedence.
Network resilience●  Cisco TelePresence PacketSafe technology provides intelligent downspeeding, packet pacing, and packet-loss concealment to help ensure optimum video and audio quality.●  The server supports dynamic jitter buffering.


Table 5 gives the physical specifications for Cisco TelePresence Server platforms.

Table 5. Physical Specifications of Cisco TelePresence Server Platforms

Cisco Meeting Server 1000
The Cisco Meeting Server 1000 is a preconfigured version of the Cisco UCS C220 M4 Rack Server.
Multiparty Media 820
Physical dimensions●  (H x W x D): 33.25 x 17.2 x 20.5 in. (842 x 437 x 520 mm) (19 rack units [19RU])●  19-inch rack-mountable (kit supplied)
Weight●  15 lb (6.8 kg)
Power●  Power: -48 VDC●  100 to 240 VAC, 50 to 60 Hz
Environmental data●  Ambient operating temperature: 32° to 95°F (0° to 35°C)●  Relative humidity: Below 95% (noncondensing)
Approvals and compliance●  European safety: EN 60950-1●  USA/Canada Safety: UL 60950-1

●  CB Scheme Safety, IEC 60950-1

●  EMC: EN55022 Class A, EN61000-3-2, EN61000-3-3, EN55024, EN61000-4-2,-3,-4,-5,-6,-11, FCC Part 15 Class A, VCCI Class A, AS/NZS CISPR 22, EN55024: EN61000-4-2,-3,-4,-5,-6,-11

●  RoHS compliant, WEEE:

MSE 8710
Physical dimensions●  (H x W x D): 33.25 x 17.2 x 20.5 in. (842 x 437 x 520 mm) (19RU)●  19-inch rack-mountable (kit supplied)
Weight●  14.6 lb (6.6 kg)
Power●  Power: -48 VDC●  100 to 240 VAC, 50 to 60 Hz
Environmental data●  Ambient operating temperature: 32° to 95°F (0° to 35°C)●  Relative humidity: Below 95% (noncondensing)
Approvals and compliance●  European safety: EN 60950-1●  USA/Canada Safety: UL 60950-1

●  CB Scheme Safety, IEC 60950-1

●  EMC: EN55022 Class A, EN61000-3-2, EN61000-3-3, EN55024, EN61000-4-2,-3,-4,-5,-6,-11, FCC Part 15 Class A, VCCI Class A, AS/NZS CISPR 22, CCC: GB4943, GB9254, YD/T993EN61000-3-3, EN55024: EN61000-4-2,-3,-4,-5,-6,-11

●  RoHS compliant, WEEE:

Multiparty Media 310 and 320
Physical dimensions●  (H x W x D): 1.75 x 17.4 x 16.7 in. (44.5 x 442 x 423 mm) (1RU)●  19-in. rack-mountable (kit supplied) or standalone
Weight●  17.6 lb (8 kg)
Power●  100 to 240 VAC, 50 to 60 Hz●  1177 BTU/hr (345W) maximum heat dissipation
Environmental data●  Ambient operating temperature: 32° to 95°F (0° to 35°C) ambient●  Relative humidity below 95% (noncondensing)
Approvals and compliance●  European Safety: EN 60950-1●  USA/Canada Safety: UL 60950-1

●  CB Scheme Safety: IEC 60950-1

●  EMC: EN55022 Class A, EN61000-3-2, EN61000-3-3, EN55024, EN61000-4-2,-3,-4,-5,-6,-11, FCC Part 15 Class A, VCCI Class A, AS/NZS CISPR 22, CCC: GB4943, GB9254, YD/T993

●  RoHS compliant, WEEE:

●  Regulatory Approval Certification completed under Compliance Model Number: AD1A

When Cisco TelePresence Conductor is in multiparty mode, the capacity of all of the Cisco TelePresence Servers is available, and the number of conferences is determined by the number of Personal or Shared Multiparty licenses held on Cisco TelePresence Conductor and the Cisco TelePresence Server’s platform capacity. The servers’ capacity is explained in Table 6.

When Cisco TelePresence Server is in remotely managed mode, the server’s capacity is determined by the number of screen licenses assigned. Table 7 shows the maximum number of screen licenses that can be applied to each platform. Table 8 shows the number of screen licenses required for each call, and Table 6 shows the capacity of the platforms by call type.


Ordering Information

To order Cisco TelePresence Server, choose a platform and then select one of the three methods of licensing the platform, as shown in Table 9. Please visit the Cisco Ordering Home Page for additional information.

Table 9.  Ordering Information




Part Number

Personal Multiparty and Shared Multiparty

Screen Licenses

Cisco Meeting Server 1000


CUWL-11X-K9/CUWL-10X-K9/R-CBE6K-K9/BE7K-M4-K9 (includes Personal Multiparty)
TP-SMP-K9 (Shared Multiparty)


Cisco TelePresence Server on Multiparty Media 820


CUWL-11X-K9/CUWL-10X-K9/R-CBE6K-K9/BE7K-M4-K9 (includes Personal Multiparty)
TP-SMP-K9 (Shared Multiparty)


Cisco TelePresence Server on Multiparty Media 310 or 320


CUWL-11X-K9/CUWL-10X-K9/R-CBE6K-K9/BE7K-M4-K9 (includes Personal Multiparty)
TP-SMP-K9 (Shared Multiparty)


Cisco TelePresence Management Suite (TMS)

 Intuitive, Business-Quality Conferencing

Deploy large-scale telepresence conferencing quickly and easily with Cisco TelePresence Management Suite. At the core of the Cisco collaboration infrastructure portfolio, the suite facilitates on-premises video collaboration. It works with Cisco Meeting Server and Cisco TelePresence Server deployments.

Everyone's Invited

Everyone’s Invited

Learn about the high scale and advanced interoperability of Cisco Meeting Server. (PDF – 227 KB)

Easy, Instant Video Collaboration

Features and Capabilities

Join Meetings Anytime, Anywhere

Enjoy an exceptional video and web conferencing meeting experience using Cisco TelePresence Management Suite with Cisco Meeting Server. Anyone can join a meeting using business-quality video, audio, and content sharing, from any video-equipped mobile, desktop, or room system, WebRTC compatible browser, or Skype for Business, in any location. People can meet the way they want:

  • For immediate one-on-one discussions
  • In their personal, always-on meeting rooms
  • In scheduled meetings



Facilitate Large-Scale TelePresence Provisioning
The suite simplifies configuration. It supports cost-effective, rapid deployment of up to 100,000 telepresence users, endpoints, and soft clients, across disparate customer locations. It also supports up to 5000 direct managed devices.

Simplify Integration
TelePresence Management Suite integrates phone books from various external information sources and existing directories, including Cisco Unified Communications Call Manager. This helps your employees schedule conferences quickly and easily. Your IT staff can provide scalable, multivendor infrastructure support across your telepresence network.

Use Flexible Scheduling Tools Scheduling tools include simple, intuitive options that anyone can use, along with advanced booking capabilities for experienced administrators. You can also use it with TelePresence Management Suite Extensions for Microsoft Exchange to easily schedule meetings directly from Microsoft Outlook clients.

Improve Resource Management
Dashboards and status indicators provide an overview of your telepresence network.

Cisco TelePresence Management Suite offers:

  • Natural meeting experiences: can be used across a wide range of TelePresence endpoints and Jabber clients
  • Easy contacts management: fast, accurate dialing; consistency with company directories
  • Centralized administration: simplifies telepresence management
  • Centralized configuration management: helps ensure high-quality conferences


Product Overview

As organizations embrace videoconferencing and telepresence as necessary business communications tools, the need to provision new users and endpoints, configure reachability rules, and easily schedule video and telepresence meetings becomes imperative.

Cisco TelePresence® Management Suite Provisioning Extension (Cisco TMSPE) is an extension for Cisco TelePresence Management Suite (Cisco TMS) that enables rapid provisioning of telepresence users, endpoints, and Collaboration Meeting Rooms (CMRs) for large-scale deployments (Figure 1).

Figure 1. Cisco TMSPE Users and Groups Administrative User Interface

Provision Collaboration Meeting Rooms (CMRs) simply and rapidly by deploying Cisco TMSPE in conjunction with Cisco TelePresence Conductor. Enabling increased scale, and reducing the administration effort required to manage conferences, Cisco TMSPE allows for automatic import of users and creation of their permanent CMRs. It also facilitates large-scale user self-service, allowing users to create and configure their personal CMR preferences and actively manage their personal CMR.

Flexible licensing options enable you to deploy Cisco TelePresence Server capabilities and CMRs in the way that best suits your needs. You can license the server on a per-host basis with Cisco Multiparty licenses. These licenses are available in the form of Personal Multiparty (named host) and Shared Multiparty (shared host) licenses (visit Alternatively, you can purchase screen licenses for a concurrent call-based model (traditional TelePresence Server license model). Cisco Multiparty licenses are recommended. Held centrally on TelePresence Conductor, and provisioned on TMSPE they offer increased efficiency and redundancy (Figure 2).

Figure 2. Collaboration Meeting Room Self-Care Portal

Smart Scheduler is a simple, easy-to-use interface that allows users to create single and recurring meetings. As the organizer, you can add to your meeting any Cisco TMS managed telepresence rooms, personal telepresence systems, and additional call-in participants, and extend to virtually anybody using WebEx® meeting applications (Figure 3).

Figure 3. Smart Scheduler Interface for Simple, Intuitive Scheduling of Single and Recurrent Meetings

Additionally, Cisco TMSPE also enables users to set optional Cisco TelePresence Video Communication Server (VCS) FindMe preferences for the way they can be contacted based on availability, location, and preferred devices. This added flexibility makes it easier for users to be reached, resulting in improved productivity (Figure 4).

Figure 4. FindMe Interface for Setting Reachability Preferences

Features and Benefits

Benefits of Cisco TMSPE include:

● Scalable: Cisco TMSPE is designed to help administrators provision a large number of geographically distributed users quickly and cost effectively.

● Extensible: Cisco TMSPE allows secure provisioning of users outside the enterprise firewall for increased working flexibility.

● Simple: Cisco TMSPE provides a centralized portal so that a user can schedule a meeting adding Cisco TelePresence Systems, including WebEx meetings, for a truly comprehensive conferencing experience.

● Accessible: Cisco TMSPE TelePresence User Portal allows any user with the appropriate permissions to easily configure CMR preferences for impromptu meetings.


Cisco TMSPE supports the following:

●   Large-scale provisioning of up to 100,000 users across geographically dispersed locations inside and outside the firewall using Cisco TelePresence VCS and Cisco TelePresence VCS Expressway, enabling effective distribution of provisioned settings and phone books.

●   Bulk import of user accounts from external directories such as Microsoft Active Directory by scheduled or on-demand synchronization, with an option to automatically send an email message containing provisioning information to users as they are imported.

●   Ability to configure user groups based on geographical locations and set configuration parameters such as maximum bandwidth, endpoint device types, and access rights to phone books.

●   A touch-screen-friendly Smart Scheduler interface that enables users to easily book and edit single and recurrent meetings.

Table 1 lists additional features and benefits of Cisco TMSPE.

Table 1. Features and Benefits of Cisco TMSPE

Product Feature


Large-scale provisioning

Cisco TMSPE simplifies provisioning for up to 100,000 users:

●  Phone books are automatically created for all provisioned users. You can also create a customized phone book for specific user groups
●  Any phone book or corporate directory from Cisco TMS can be provisioned to any supported device

User Import

Several types of Active Directory (AD) and Lightweight Directory Access Protocol (LDAP) sources are supported for on-demand or automated import and synchronization of groups and users:

●  Standard Microsoft Active Directory
●  Secure Microsoft Active Directory with Kerberos
●  Standard LDAP
●  Secure LDAP with StartTLS

The administrator can choose to automatically send the email message containing provisioning information to users as they are imported from Active Directory.

Low-touch provisioning

Cisco TMSPE supports low-touch provisioning for a variety of Cisco TelePresence systems.

This support enables rapid provisioning of user devices, avoiding the need for manual configuration by skilled technicians while saving time, labor, and shipping costs when provisioning users and their devices.

CMR provisioning

●  Create CMR templates and default service-level settings within the TMSPE User Provisioning page
●  Cisco TMSPE supports automated Active Directory and LDAP import of users for creating entitlement of up to 100,000 CMRs
●  An automatic administrator-configurable email is sent to auto-imported users to complete the CMR self-provisioning process
●  Enable instant WebEx for CMR users
● The TelePresence User Portal names the meeting room and modifies default conference settings (Host and guest PIN, layout, auto-connected participants, etc.)

Smart Scheduler

The Cisco TMSPE Smart Scheduler allows administrators and self-service end users to create telepresence meetings quickly and easily.

The intuitive menus hide many of the technical configuration details (which are available in the traditional TMS Booking interface for advanced users), allowing you to easily schedule the resources you require.

With Smart Scheduler you can:

●  Create and edit single and recurrent meetings
(Note: Exceptions to a recurrent series are not supported)
●  Include Cisco TelePresence Systems and WebEx meetings in the same meeting
●  Allow additional call-in participants to join your meeting
●  Set a PIN to secure your meeting; meeting attendees must enter the PIN before they can join


●  With FindMe, you can be reached on any device using a single ID
●  You can define your locations and specify which endpoints are available to you in those locations
●  You can also specify which endpoints (video and audio only) should ring when someone calls your FindMe ID
●  FindMe also allows you to specify additional devices to be called if the default devices are busy or not answered
●  Administrators can configure account IDs for each user, set up location and device templates, and choose whether to add new devices to FindMe automatically on provisioning
●  You can create FindMe accounts to define forwarding rules for groups such as support desks
●  The FindMe portal is located on the Cisco TMS Server, where you can log on with your Active Directory credentials
●  You can access your Cisco TMSPE account settings, see your username and video address (Session Initiation Protocol Uniform Resource Locator [SIP URI]), and change your provisioning password

Cisco TMS Provisioning Extension diagnostics

●  Cisco TMSPE provides updated status of each of the Cisco TMSPE services
●  An alarms pane lists problems and incidents
●  Corrective actions are included in the alarm details
●  You can download a list of all provisioned devices as comma-separated values in a file that you can open in Microsoft Excel or other applications for further processing