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Alluvio Unified Observability

When organizations invest in an observability platform that unifies data, insights, and actions across IT, they can eliminate data silos, resource intensive war rooms, and alert fatigue. They can enable faster, more effective decision-making across domains, apply expert knowledge more broadly, and continuously improve digital experience and digital performance for their customers and employees.

Observability for all IT

The rapid rate of digitization and transformational shifts to hybrid work, distributed cloud networks, and modern application architectures add layers of complexity to an already complex IT environment. Users are everywhere. Applications and their components are everywhere.

Data is everywhere and increasingly growing in terms of volume, variety, and velocity. In this highly distributed, dynamic, and hybrid environment, everything is interconnected. Yet, IT still relies on siloed tools to manage performance. When issues occur, IT is overwhelmed by massive amounts of data and alerts that provide little context or actionable insights.

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Alluvio Unified Observability

Troubleshooting requires war rooms and the expertise of highly skilled IT staff to manually connect and interpret data across domains. And when tools limit or sample data, IT may not even be aware of other potential issues or opportunities for proactive improvement. Observability is meant to solve these problems, but current solutions fall short.

Even so-called “full-stack” observability solutions fail to capture all relevant telemetry and sample data to deal with the scale of today’s distributed environment. Most solutions only collect three or four types of data and are limited to DevOps or Site Reliability Engineers for cloud-native use cases. And they offer nothing beyond the alert, so IT still relies on their resident expert to manually investigate events. Riverbed has a different and superior vision for observability.

Alluvio Unified Observability unifies data, insights and actions, empowering all IT teams to deliver seamless digital experiences and end-toend performance.

Extract the value of data with actionable insights and intelligent automation

Unlike other observability solutions that limit or sample data, our platform captures full-fidelity user experience, application, and network performance data on every transaction across the digital ecosystem. It then applies AI and ML to contextually correlate disparate data streams and to provide the most accurate and actionable insights. This intelligence also automates the investigative workflows of IT experts, empowering staff at all skill levels to solve problems, fast.

Full-Fidelity Telemetry

Alluvio Unified Observability captures full-fidelity data from client devices, networks, servers, applications, cloud-native environments, and users themselves. Unlike other products that sample data to deal with the scale of today’s distributed environments, our platform captures every transaction, packet, and flow. It also analyzes actual user experience (quantitative and qualitative) for every type of application, not just web and mobile.

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Intelligent Analytics

By applying AI, ML and proprietary data science techniques across disparate data streams, including third-party data, Alluvio Unified Observability detects anomalies and changes and surfaces the most important events faster and with precision. Unlike other products that correlate events primarily on time, or that require complex asset database integrations, our platform automates the process of gathering and correlating every relevant metric from various domains.

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Actionable Insights

Alluvio Unified Observability delivers context-rich, filtered, and fix-first insights, ready for IT action. These insights enable effective cross-domain collaboration and decision-making to accelerate mean time to resolution. Providing a single source of truth for IT reduces time wasted in war rooms, fingerpointing, and excessive escalations. Through open APIs, these actionable insights also add value to a broader ecosystem of tools used to improve digital experience and IT service quality.

Automated Remediation

Powered by the Alluvio LogiQ Engine, the Alluvio unified observability uses AI, correlation, and automation to streamline repeatable processes with minimal human intervention, lower costs, and improved user satisfaction. Alluvio uniquely offers broader automation use cases that extract insights across Alluvio telemetry and 3rd party tools to enable faster time to resolution. With its powerful automation, analytical and integration capabilities, Alluvio offers four automation use cases:

  • Incident response runbooks automate troubleshooting by replicating the best practices of IT experts.
  • Security forensics leverages automation to distill forensic data from the Alluvio NPM portfolio for use in traditional security tools, like SIEMs and SOARs.
  • Intelligent ServiceNow ticketing empowers IT with their ideal scenario – automated ticket generation that is prioritized, up to date, and contains all the context IT needs to quickly remediate directly from ServiceNow
  • By harnessing the power of the Alluvio LogiQ Engine, logic-driven endpoint remediation workflows are capable of dynamically mimicking expert decision-making, resulting in instant fixes for simple to complex issues.

 

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