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Alluvio IQ

When organizations invest in an observability platform that unifies data, insights, and actions across IT, they can resolve problems faster, eliminating data silos, resource-intensive war rooms, and alert fatigue. The Alluvio IQ Unified Observability service platform enables faster, more effective decision-making across business and IT, codifies expert knowledge so the loss of a critical IT resource does not affect the business, facilitates digital innovation, and continuously improves digital experience for customers and employees.

What is Alluvio IQ ?

Alluvio by Riverbed is a cloud-native, SaaS-delivered, open, and programmable solution for Unified Observability that empowers all IT staff to identify and fix problems fast. It uses full-fidelity end user experience and network performance data across every transaction in the digital enterprise and then applies AI and machine learning (ML) to contextually correlate data streams and alerts to identify the most business-impacting events.

This intelligence also informs investigative runbooks that replicate the troubleshooting workflows of IT experts to gather added context, filter out noise, and set priorities— reducing the volume of alerts to the most business impacting, and empowering staff at all skill levels to identify and solve problems fast.

Alluvio IQ

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Alluvio Benefits

Alluvio IQ unifies data, insights, and actions, empowering organizations to move from simply monitoring and visibility to reap the benefits of unified observability. Here are some of those benefits:

  1. Reduce MTTR with actionable insights and intelligent automation that improve digital service quality and enable happier and more productive customers and employees.
  2. Improve first-level resolution rates by enabling junior teams to do the job of senior staff without needing to escalate.
  3. Increase agility and productivity by reducing alert fatigue so operators can focus on fewer, more critical events with more first-time fixes.
  4. Enhance IT productivity and collaboration by bridging data silos across domain-specific IT teams that cause finger pointing and resourceintensive war rooms
  5. Accelerate digital innovation by reducing time spent on troubleshooting, leaving more time for revenue-generating projects

Key Features of  Alluvio IQ

Here we discuss some of the most useful features of Alluvio IQ.

Full-fidelity Telemetry

Broad-based telemetry brings together a unified view of performance and insights, which is the foundation of unified observability upon which all other capabilities are delivered. Unlike other products that limit or sample data to deal with the scale of today’s distributed environments, Alluvio IQ leverages fullfidelity packet, network device, flow, and end user experience metrics. We do not sample. In fact, Alluvio IQ analyses 10+ million data points per minute. This richness of data gives IT a complete picture of what is happening, without missing key events.

Impact Dashboard

Kickoff your troubleshooting investigation in the Impact Dashboard screen where incidents are displayed by user impact, most impacted locations, and most impacted services to help prioritize events and their effect on the business. Also view active event distribution by event priority and how incident priority changes over time.

Incidents List

View and manage all events in one place. Filter by priority, time, or status. Sort incidents by priority, status, started, and updated events.

Correlation

Alluvio IQ delivers actionable insights through AI and ML, including correlation. Unlike other products that correlate events primarily based on time, Alluvio automates the process of gathering and correlating 10,000+ metrics across time, device, location, and applications, as well as leveraging analytics techniques like threshold violations and anomaly detection. Applying the best analytics to the right set of data provides IT with more accurate insights into the scope and severity of issues and the root cause of poor performance.

Impact Summary

With the combination of full-fidelity telemetry, intelligent correlation, and workflow automation, Alluvio IQ delivers context-rich, filtered, fix-first insights, ready for IT action. These insights enable effective cross-domain collaboration and decisionmaking to accelerate mean time to know/resolution.

Alluvio IQ License

Runbooks

Rather than immediately sending an alert to users, Alluvio IQ replicates the investigative workflows of IT experts to automate the process of gathering evidence, building context, and setting priorities. These scripted investigations save time, reduce escalations to Level 3/4 experts, and turn the knowledge that resides in the minds of a few specialists into knowledge that is usable by all IT. These low-code/no-code functions are customizable so additional workflows can be created using the highly graphical, easy-to-use interface.

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