Cisco Unity Connection

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  • Last updated on: 10 Nov 2019

Simple Unified Messaging for Enhanced Collaboration

Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.

Features and Capabilities

Cisco Unity Connection lets users access and manage messages from an email inbox, web browser, Cisco Jabber, Cisco Unified IP Phone, smartphone, or tablet. Unity Connection also provides flexible message access and delivery format options, including support for voice commands, speech-to-text transcription, and even video greetings.

Cisco Unity Connection is highly secure. It is designed for complex distributed global deployments with support for high availability, redundancy, and branch office survivability. It is fully virtualized, and can be run on specification-based hardware.

Unity Connection is easily deployed, provisioned, monitored and managed using Cisco Prime Collaboration, our single application for unified management of the entire voice and video deployment.

Benefits

Cisco Unity Connection boasts a comprehensive feature set that includes numerous benefits, some of which are listed below.

Fast, Flexible User Access to Messages

Users can save time and increase productivity with quick and efficient access to messages, from the devices and applications they use, delivered in the format they want. Unity Connection supports audio messaging, speech to text message transcription, as well as video greetings, video auto attendants, and phone to phone video messaging.

Simple and Cost-Effective Administration and Management

Unity Connection is virtualized, flexible, and easily integrated into diverse network and application environments.

Unity Connection is managed (including provisioning, service activation, monitoring, performance analysis and reporting, upgrade and migration management, and license management) by Prime Collaboration. This same application manages the entire Cisco voice and video deployment.

Highly Secure, Scalable, and Compliant

Flexible in size and scale, Unity Connection is the unified messaging solution consistently selected by mid-size and global corporations, government agencies, and the security conscious since 2005.

Accelerate Collaboration with Message Access from All Devices

Access and manage messages from your email inbox, web browser, Cisco Jabber, Cisco IP phone, smartphone, or tablet with Cisco Unity Connection. Easily prioritize messages and respond quickly to colleagues, partners, and customers. If you are en route or simply prefer, you can use the speech-activated tools for hands-free message retrieval.

For IT, Cisco Unity Connection is an “integrated by design” extension of Cisco Unified Communications Manager. It is easy to manage using Cisco Prime™Collaboration, our single application for unified management of the entire voice and video deployment. Cisco Prime Collaboration simplifies deployment, provisioning, monitoring, and system management.

Cisco Unity Connection is robust and secure and is designed for complex distributed global deployments with support for high availability, redundancy, and branch-office survivability. It is fully virtualized and runs on the Cisco Unified Computing System™ (Cisco UCS®) or on hardware that meets minimum specifications such as servers and blades manufactured by IBM and HP.

Cisco Unity Connection boasts a robust feature set that provides the following:

Fast, flexible user access to messages: You save time and increase productivity with quick and efficient access to your messages from the devices and applications you use, delivered in the format you want.

Simple and cost-effective administration and management: Cisco Unity Connection is virtualized, flexible, and easily integrated into diverse network and application environments. You can manage it—including provisioning, service activation, monitoring, performance analysis and reporting, upgrade and migration management, and license management—with Cisco Prime Collaboration, the same application that manages the rest of Cisco’s voice and video deployment.

Secure, scalable, and compliant: Flexible in size and scale, Cisco Unity Connection is the unified messaging solution consistently selected by medium-sized as well as global corporations, government agencies, and the security conscious since 2005.