Device42 ITAM

Built for accurate inventory, cost control, and audit readiness, Device42 ITAM(IT Asset Management) helps teams discover and manage IT assets across on-prem, virtual, and cloud environments. It allows you to track ownership, lifecycle status, contracts, and renewals without relying on disconnected spreadsheets. By connecting assets to the records that matter, purchases, warranties, and software entitlements, operations can answer “what do we have, who owns it, and when does it expire?” immediately.

Why teams choose this platform

• Asset Inventory You Can Trust: Centralize IT inventory and asset management with discovery-driven accuracy.
• Contracts & Purchases Tracking: Link support/warranty contracts and purchases to assets, with automated reminders to reduce renewal risk.
• Warranty Visibility: Use warranty autodiscovery to track hardware coverage for supported vendors (like Dell, IBM, Lenovo, and Meraki).
• Software License Governance: Track software entitlements and set alerts for expirations, prohibited software, and approaching license limits.
• Audit-Ready Reporting: Build reports for audits and operational decision-making without the need for manual data cleanup.

Device42 ITAM: At a Glance

• What it is: IT inventory and asset management to track hardware/software assets, contracts, purchases, and lifecycle context.
• Best For: IT inventory accuracy, renewals/contract governance, warranty visibility, and software compliance readiness.
• Licensing Model: Annual subscription, typically sized by number of devices (and related license units).
• Activation: Apply a .lic file via Tools → Settings → Licensing → Upload & Apply.
• Required Data: Device count (current + growth), sites/environments, contract/renewal scope, and software license management needs.

License Overview

The Device42 ITAM license is an annual subscription that defines the scale you can manage.

How it works: The subscription is typically sized by the number of devices, where a “device” is generally any asset with an IP address (non-IP assets do not count toward device licensing). Most commonly, 1 device equals 1 license unit. Your cleanest procurement path is to confirm your real device inventory today and forecast growth for the next 12–24 months.

Activation: After purchase, you receive a .lic file. Simply apply it in the UI (Tools → Settings → Licensing → Upload & Apply) to enable your entitled capacity and features.

Buying Success: Success comes down to sizing for your discovery scope (data centers, branches, cloud accounts) and deciding which governance workflows are needed: contracts/purchases, warranty tracking, or software license management.

Product Overview

Device42 ITAM turns static “asset lists” into an operational system of record by combining discovery-driven inventory with lifecycle and governance data.

Core Technical Flow

1. Discover & Normalize: Populate and keep inventory current using platform discovery so records remain usable.
2. Assign Ownership: Track who owns what, where it lives, and how status changes over time (deployment → change → retirement).
3. Track Purchases: Store purchase and contract records with reminders to reduce renewal surprises.
4. Add Warranty Visibility: Use warranty autodiscovery tools for supported vendors to automate coverage tracking.
5. Govern Software: Manage software entitlements and alerts to stay compliant and control costs.

Ordering Guide and Pricing

Ordering Device42 ITAM is mainly driven by your device count, the environments you want discovered, and your required governance workflows (contracts, warranties, software entitlements).

Pricing Factors:

• Term: Subscription duration (annual / multi-year).
• Capacity: Number of devices (primary sizing input).
• Scope: Optional governance workflows (software license management, warranty sync).
• Support: Level of support and rollout assistance.

Quick Guidance

• Know your specs? We can size the subscription quickly based on device count and scope.
• Unsure? Write “Help me choose” and share your biggest pain (audit readiness, renewals, warranty visibility, or inventory accuracy).

Activation Guide For Device42 ITAM

Device42 ITAM supports straightforward activation for both connected and controlled environments via a simple file upload.

Connected / Online Activation

1. Receive .lic file.
2. Navigate to Tools → Settings → Licensing.
3. Click Upload & Apply.
4. Features enabled and compliance maintained.

Controlled / Offline Activation

1. Receive .lic file via approved channel.
2. Transfer to the isolated admin workstation.
3. Navigate to Tools → Settings → Licensing.
4. Click Upload & Apply.
5. Compliance maintained (no outbound internet required).