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Home » Network License » SolarWinds » VoIP & Network Quality Manager (VNQM)
A SolarWinds VNQM license is what unlocks advanced voice and video performance monitoring features within the Orion Platform. Activation happens through the SolarWinds License Manager, a centralized web interface that makes entitlement registration and assignment pretty straightforward. Each license record includes the standard information: customer account details, subscription dates, edition and module configuration, licensed call paths or node counts, and polling engine allocations. After purchase, you can apply the license right in the UI, it’ll usually assign itself automatically to the Orion server, but if you’re managing a larger environment with multiple polling engines, you can distribute capacity manually.
Working in an environment without internet connectivity? Offline activation is fully supported using a UDI file (Unique Device Identifier). Here’s the process: generate the UDI on your VNQM host, move it to a machine with internet access, upload it to the SolarWinds Customer Portal, and import the key file they send back into your License Manager. That completes activation without needing direct internet access on your production system, perfect for air-gapped or high-security deployments.
The licensing model is subscription-based with a fixed term, ensuring you get ongoing access to feature updates, improvements, and technical support. If your voice and video infrastructure grows, license stacking lets you combine multiple entitlements for easy scaling. Once your SolarWinds VNQM license is activated, you’ve got comprehensive call quality monitoring, gateway performance tracking, and network service assurance for voice and video communications.
Once SolarWinds VNQM is up and running, you get detailed monitoring and analysis capabilities for voice and video quality across your enterprise network. It continuously tracks the metrics that actually matter for call quality: jitter, latency, packet loss, and Mean Opinion Score (MOS). This gives your IT team full visibility into how well your communication services are performing, or where they’re falling short.
The platform integrates directly with Cisco IP SLA and other supported infrastructures, which enables accurate call path performance monitoring and alerting. When voice quality starts degrading, you can quickly detect it, pinpoint which network segment is causing the problem, and fix it before end users start complaining. Real-time dashboards show you call quality trends and network stability at a glance, so you’re not flying blind.
Historical reporting is another feature that proves its value over time. You can analyze call performance patterns, identify recurring issues that keep popping up, and plan capacity expansions with actual data instead of guesswork. When you correlate this with network data from other Orion modules, you get better root-cause analysis, which speeds up troubleshooting significantly.
The real benefit here is having call quality monitoring, SLA tracking, and reporting all in one platform. SolarWinds VNQM helps you maintain high-quality voice and video communication, reduce downtime, and keep end users happy, which matters a lot when your organization depends on VoIP and unified communications working reliably.
When you’re ready to purchase SolarWinds VNQM, start by defining your monitoring scope: how many call paths, endpoints, and polling engines you need to cover. You can request a quote through the official SolarWinds store or work with an authorized reseller or partner. To size the solution correctly, you’ll want to specify edition, capacity requirements, support tier, and subscription duration upfront.
The SolarWinds VNQM price is influenced by several factors: call path capacity, edition level, subscription length, and any optional add-on modules you include. If you’re planning a long-term deployment, multi-year subscriptions and volume discounts can help bring down costs. License stacking is available too, so you can scale over time without replacing your existing deployment, much easier than starting fresh as your voice infrastructure expands.
After you complete the purchase, the entitlement appears in your License Manager. You can activate it online immediately, or if you’re in a secure environment, use the UDI offline activation process we covered earlier. Once activation is done, VNQM provides immediate visibility into call quality metrics and performance trends, helping your team maintain optimal service levels.
Want to test it out first? Free trials are available so you can evaluate the platform before committing to a full deployment. For technical details and deployment guidance, check out the official SolarWinds VNQM download resources. You can also explore different SolarWinds VNQM types to find the edition that matches your infrastructure needs. Pricing and subscription options are outlined on the SolarWinds VNQM price page, or you can get quotes directly from partners for a more customized approach.
