User Device Tracker (UDT)

Activating Your SolarWinds UDT License

A SolarWinds UDT license is what enables real-time user device tracking and endpoint visibility capabilities on the Orion Platform. Once you’ve purchased it, activation and management runs through the SolarWinds License Manager, your central spot for registration and assignment. Each license record holds the standard details: customer account info, subscription dates, edition type, licensed node counts, polling engine allocations, and any feature modules you’ve added. You can apply the license directly through the web interface, and it’ll typically assign itself automatically to your Orion server. If you’re managing a large-scale deployment with multiple polling engines, you can distribute it manually to match your network topology.

Working in an air-gapped or highly secure environment? Offline activation is fully supported using a UDI file (Unique Device Identifier). The process works like this: generate the UDI from your Orion server, move it to a machine with internet access, upload it to the SolarWinds Customer Portal, and grab the key file they return. Import that key back into your License Manager, and activation is complete, no internet access required on your production network.

The licensing model is subscription-based with a set term that includes ongoing access to product updates, new features, and technical support. If your network grows and you need more monitoring capacity, license stacking lets you combine multiple entitlements for expanded coverage. Once your SolarWinds UDT license is activated, online or offline, you’ve got advanced device tracking, endpoint identification, and switch port mapping capabilities for better network visibility.

What SolarWinds UDT Actually Tracks

Once SolarWinds UDT is up and running, you get comprehensive device tracking and port monitoring across your enterprise network. It continuously identifies which devices are connected to which switch ports, tracking IP and MAC address information in real time. This visibility is incredibly useful when you need to quickly detect unauthorized connections, identify rogue devices, or troubleshoot connectivity problems. Instead of manually tracing cables or SSH-ing into switches, you can just look it up.

Because SolarWinds UDT integrates directly with the Orion Platform, you get unified dashboards where you can cross-reference device tracking with network performance data. Need to locate a specific device or user somewhere in your network? You can do it instantly, which is a lifesaver during incident response, asset management audits, or when you’re trying to track down that mystery device that shouldn’t be there.

The historical tracking feature is another solid addition. You can review connection history and investigate security events after they happen, critical when you’re dealing with regulatory requirements or trying to improve your overall network security posture. Automated alerts and reports help you catch suspicious activity early, cutting down your response time when something looks off.

The whole point here is consolidating endpoint visibility, port tracking, and reporting in one place. SolarWinds UDT helps IT and security teams maintain tighter network control, enforce security policies more effectively, and spend way less time on manual investigation work.

Pricing and Purchasing SolarWinds UDT

When you’re ready to buy SolarWinds UDT, start by figuring out how many nodes and endpoints you need to track within your network. You can request a quote directly from the SolarWinds store or work with authorized partners and resellers. To get accurate pricing, have these details ready: edition type, node capacity, polling engine requirements, support tier, and how long you want the subscription to last.

The SolarWinds UDT price depends on a few variables: node count, subscription duration, edition level, and any optional feature bundles you add on. If you’re looking for cost optimization, multi-year agreements or volume discounts can help bring down the total cost. License stacking is available too, so you can increase capacity over time without deploying new infrastructure, useful when your network keeps expanding.

After you complete the purchase, the entitlement shows up in your License Manager. You can activate it online immediately, or if you’re in a restricted environment, use the offline UDI workflow we talked about earlier. Once activation wraps up, device and endpoint tracking features are fully available, giving you immediate visibility across the network.

Want to test it first? Free trials and evaluation versions are available so you can try things out before committing. For deployment guidance and to grab the installer, check out the SolarWinds UDT download page. Pricing details are available on the SolarWinds UDT price page or through official partner quotes, so you can plan costs and pick subscription options that work for your budget.